At GPLYoast, operated by RP GROUPS, we sell digital, downloadable products licensed under the GNU General Public License (GPL). Due to the nature of digital goods, our refund policy is limited and applies only under specific conditions outlined below.
1. No Refunds for Digital Products
- All sales are final. Once a product is purchased and the download link is provided, we cannot offer refunds.
- This policy applies because digital items cannot be returned, and once downloaded, you retain a full copy of the product.
2. Exceptions – When Refunds Are Issued
Refunds will only be issued if:
- Duplicate Purchase – If you accidentally purchase the same product more than once.
- Download Issues – If you are unable to download the purchased product, and we are unable to provide it to you via alternative methods.
- Technical Error on Our Side – If there is a system or billing error that caused an incorrect charge.
3. No Refunds for the Following
- Change of mind after purchase.
- Product incompatibility with your WordPress setup (please check the product requirements before purchase).
- Misunderstanding of the product’s features (please read the product description carefully).
- Lack of knowledge on how to use WordPress, themes, or plugins.
4. How to Request a Refund
If you believe you are eligible for a refund, please contact us at:
Email: rpgroupsdeveloper@gmail.com
Website: https://gplyoast.com/
Include:
- Your order number
- The email address used for purchase
- A detailed reason for your refund request
5. Processing Time
- Approved refunds will be processed within 5–7 business days.
- Refunds will be issued to the original payment method used at the time of purchase.
By purchasing from GPLYoast, you agree to this Refund Policy.